Distance Selling Contract

Article 1 - Subject matter of the Contract and the parties

    1.1 This Contract defines the rights and responsibilities of the parties per the provisions of Law No. 6502 on the Protection of Consumers and the Regulations of Principles and Procedures for Executing Distance Contracts concerning the sale of products and services carried out by the consumer. The detailed information below is provided by www.turkmood.com, operated by the seller (from now on referred to as in the name of the website) and delivers the products to the delivery address.

    1.2 The consumer acknowledges and acknowledges that they have the information about the basic qualifications, the selling price, the type of payment, the terms of delivery, the right to “opt-out” about the goods or services subject to sale, confirmed by the initial notification in the electronic environment and the initial and then ordering of the goods or services in accordance with the provisions of This Contract. The initial notice and invoice on the payment page of www.turkmood.com is an integral part of this Contract.

1.3. Seller information

Name Turkmood:

Address: Abdurrahman Nafiz Gürman, Mete Sk. No: 24, 34173 Güngören/Istanbul:

Tel: 00905319424598

Email:  [email protected]

Customer Service: 00905319424598

Article 2 - Date of contract

2.1. This Agreement is entered into by the Parties on ........., the date on which the Consumer's order on the Website was completed and a copy of the Contract was sent to the Consumer's email address.

Article 3 - Products and services subject to the Contract

3.1. Details of the products and services ordered by the consumer, sales amounts, including taxes, and information about the number are listed below.

Article 4 - DELIVERY OF PRODUCTS

4.1 The product is delivered to the delivery address specified by the consumer on the website or to the person/organization at the address indicated by him/her in the last 30 days, packed together with the invoice.

In the event of the impossibility of carrying out the act of the goods or services subject to the order, the seller shall notify the consumer in writing or in the program for the provision of consumer data within three days from the date of recognition of this situation and return all payments collected, including delivery costs, if any, within four 14 days at the latest. The absence of the goods in stock does not mean the impossibility of realizing the act of the goods.

4.2 If the product is to be delivered to a person/organization other than the consumer, the seller will not be liable if the person/organization to be delivered does not accept the delivery.

4.3 The consumer is responsible for examining the product at the time of receipt and when he sees a problem arising from the shipment of the product, not accepting the product, and obtaining a statement from the shipping company official. Otherwise, the seller will not accept any responsibility.

Article 5 - Payment method

5.1 The Consumer accepts represents, and undertakes that since credit cards can only make forward sales of banks, the Consumer must confirm the applicable interest rates, late interest, and related information; Provisions regarding the interest rate and default interest within the scope of the credit card agreement between the bank and the customer will be applied in accordance with the provisions of the applicable regulations. Credit Cards / Installments and similar payment facilities offered by institutions that grant credit cards, installment cards, etc., such as banks and financial institutions, are the possibility of obtaining a loan and/or down payment directly from the relevant institution. The sales of the product made are not counted in this framework. In which the Seller has collected the entire amount in question as sales by installments in relation to the parties to this Agreement, they are cash sales. The statutory rights of the seller in cases considered by law to be a sale by installments (including the right to terminate the Contract and/or to demand payment of the remaining debt with interest for default if none of the installments are paid) are available and reserved. If the consumer defaults, a default interest of 5% per month is applied.

Article 6 - General Provisions

6.1 The Consumer agrees that he has read and understood the preliminary information regarding the basic qualifications, selling price, method of payment, and delivery of the products offered on the website, has read and told the basic stuff, cost of sale, method of payment and preliminary information about delivery and has given the necessary confirmation of the sale in the electronic environment.

6.2 By confirming this Agreement in the electronic environment, the Consumer affirms that he has wholly and accurately obtained the address, essential features of the ordered Products, product prices including taxes, payment and delivery information, and information about the right of withdrawal.

6.3 The Seller is responsible for delivering the Product subject to the Contract correctly and completely, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

6.4. The seller may supply a different product of the same quality and price to the consumer before the contractual performance obligation expires.

6.5. If the seller fails to fulfill the contractual obligations in the event of the impossibility of fulfilling the product or service subject to the order, the seller must inform the consumer before the expiration of the fulfillment obligation arising from the Contract and supply a different product with equal quality and price to the consumer.

6.6. To deliver the product subject to the Contract, it is necessary to provide the signed copy of this agreement to the seller in an electronic environment and pay the price with the consumer's preferred payment method. If, for any reason, the cost of the Product is not paid or is canceled on the bank records, the Seller will be deemed to have been released from delivery of the Product.

6.7 In the event that the bank / financial institution to which the credit card belongs does not pay the product to the seller for any reason after the product has been delivered, the product must be returned to the seller by the consumer within a maximum of 3 days. The consumer bears all expenses. All contractual and other legal rights of the seller, including the follow-up of the product's price, are preserved in any case.

6.8 In the event that it is impossible to carry out the acts of goods or services to be executed in the order, the seller shall notify the consumer in writing or in permanent data storage within three days from the date of knowledge of this situation and all payments collected, including delivery costs, if any, shall be returned within Fourteen (14) days at the latest from the date of notification. The absence of the goods in stock does not mean the impossibility of fulfilling the act of goods.

Article 7 - Product Deliveries

7.1. The product is delivered to the delivery address specified by the consumer on the website or to the person/organization at the address indicated by him/her within 30 days at most, in a secure manner and packed with its invoice. In the event that it is impossible to carry out the acts of goods or services to be executed in the order, the seller shall notify the consumer in writing or in permanent data storage within three days from the date of knowledge of this situation and all payments received, including delivery costs, if any, shall be returned within four Ten (14) days at the latest starting from the date of notification. The absence of the goods in stock does not mean the impossibility of fulfilling the act of goods.

7.2 In the event that the product is delivered to a person/organization other than the consumer, and if the person/organization does not accept the delivery, the seller will not be liable.

7.3 The consumer is responsible for examining the product at the time of receipt and when he sees a problem arising from the shipment of the product, not accepting the product, and obtaining a statement from the shipping company official. Otherwise, the seller will not accept any responsibility.

Article 8 - Right of withdrawal

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Directive;

8.1 In distance contracts about the sale of goods, the consumer has the right to withdraw within 14 (fourteen) days of receipt without giving any excuses and paying any penalty clause. However, the consumer may use his right of withdrawal from creating this agreement until the delivery of the goods. It is sufficient that notice of the exercise of the right of withdrawal is given to the seller or provider in writing or through permanent data storage. For our customers to use their right of withdrawal, they must fill in the turn slip sent to them with the product and ship it to COURIER together with the turn slip.

in determining the duration of the right of withdrawal;

1. a) For products subject to a single order; On the day the last goods are delivered to the consumer or to a third party specified by the consumer,
2. b) for products consisting of more than one part; On the day the last part is delivered to the consumer or to a third party specified by the consumer,
3. c) for contracts in which the goods are delivered regularly over a certain period; The day on which the first goods are delivered to the consumer or to a third party specified by the consumer is considered to be the basis.

8.2. The consumer's right of withdrawal does not apply to related contracts;

1. a) Goods prepared according to the order and personal needs of the customer,
2. b) the delivery of perishable items or goods with a short expiry date,
3. c) delivery of goods from which the element of protection has been opened, such as package, tape, and seal provided that it is not appropriate to return them due to health and hygiene concerns,
4. d) For commodities mixed with other items and which are essentially impossible to separate,
5. e) Books, digital contents, and computer consumables which can be presented in the physical environment when their protective elements such as packaging, tape, and seal is opened,
6. f) Delivery of periodical publications such as journals and magazines, except for publications provided within the scope of the subscription agreement,
7. g) accommodation, transportation, car rental, provision of food and beverages, leisure activities to be completed within a given date or period,
8. h) Services performed immediately in the electronic environment or intangible property delivered to the customer,
9. i) Services that began to be provided before the expiration date of the right of withdrawal, and
10. j) Goods and services whose prices change according to fluctuations in the financial markets and outside the seller's or supplier's control.

8.3- In the event that the consumer uses his right of withdrawal, the seller or the provider is obliged to return the total amount received, the negotiable instruments that put the consumer in debt, and all kinds of similar documents within 14 (fourteen) days from the date on which the notice of withdrawal is delivered to him without no fees.

8.4- The consumer will not be responsible for the right of withdrawal for any changes or deformations in the goods if he uses the goods in accordance with the operation, technical specifications, and instructions for use.

8.5 - If the consumer uses the right of withdrawal, he/she shall not be liable to pay the expenses related to the return if he/she returns the goods through the courier specified for return in the initial information. In the event that the seller does not specify any courier for return in the initial information, the customer cannot ask for any cost. In the absence of a courier branch at the customer's location, the seller is obliged to ensure that the goods requested to be returned are collected from the consumer without any additional costs.

8.6- The Consumer is obliged to return the Goods to the Seller within 10 (ten) days from the date of notification to the Seller using the right of withdrawal unless the Seller makes a suggestion that he/she has repossessed his property.

8.7- As stated in the first paragraph of Article 1 of the Regulation on Distance Contracts, consumers do not have the right to opt-out in products specially prepared for this person.

8.8- Orders cannot be canceled at the “hand over to courier” stage at the delivery stage of the goods.

8.9- For orders in the “delivery to courier” stage, our customers must return the goods to the courier company without opening the product box. The provisions contained in Article 8.1 are reserved.

Information of the company to be notified of the withdrawal;

Name Turkmood:

Address: Abdurrahman Nafiz Gürman, Mete Sk. No: 24, 34173 Güngören/Istanbul:

Tel: 00905319424598

Email [email protected]

Article 9 - Evidence agreement and approved court

9.1 In resolving any dispute that may arise out of this Agreement and/or its performance, Seller's records (including recordings in the magnetic environment such as computer audio records) shall constitute conclusive evidence; Consumer arbitration committees are authorized to the value declared by the Ministry of Industry and Trade; Consumer courts and debt collection directorates located in the consumer's residential area and the seller is authorized to matters beyond that.

9.2. The consumer declares, accepts, and undertakes that he/she has read all the terms and interpretations written in this Contract and the order form forming an integral part thereof and has received, examined, and accepted the sales conditions and all other preliminary information.